Privacy Policy

Humble3pl ("Humble," "we," "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and safeguard it, and the choices you have. It applies to our website, the Eagle Load TMS platform, and the logistics services we provide.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

We collect information in three ways: information you provide directly, information collected automatically as you use our site, and information we receive from carriers and business partners in the course of arranging your freight.

Information you provide may include:

• Contact details such as your name, company, email address and phone number.
• Shipment details such as origin and destination ZIP codes, freight class, weight and dimensions.
• Account and billing information when you book or pay for services.
• Any messages or requests you send us through our forms, email or phone.

Information collected automatically may include your IP address, browser type, device information, pages visited and referring links. We use this data for site administration, diagnostics and to improve your experience.

We use the information we collect to run our business and serve you, including to:

• Provide quotes, book and track shipments, and process payments.
• Respond to your inquiries and provide customer support.
• Send service updates, shipment notifications and account communications.
• Improve our website, platform and services.
• Send marketing communications where you have opted in, which you can stop at any time.
• Meet legal, tax and regulatory obligations.

If you provide your phone number and consent, we may send you text messages such as quotes, shipment updates and reminders. Consent is not a condition of purchase, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or contact us to be removed. Replying HELP will provide assistance.

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, understand how the site is used and measure performance. You can control or disable cookies through your browser settings, though some features may not work properly without them.

We do not sell your personal information. We share information only as needed to deliver our services and operate our business, including with:

• Carriers and logistics partners to arrange and complete your shipments.
• Service providers who support our website, payments and communications under confidentiality obligations.
• Legal and regulatory authorities where required by law or to protect our rights.

We use administrative, technical and physical safeguards—including encryption, access controls and secure storage—to protect your information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, accounting and reporting requirements. When information is no longer needed, we securely delete or anonymize it.

You have choices about your information. You may:

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing emails using the unsubscribe link, or by contacting us.
• Opt out of text messages by replying STOP.
• Adjust cookie settings in your browser.

To exercise any of these choices, contact us using the details below. We will respond in accordance with applicable law.

Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices before providing any information.

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

If Humble is involved in a merger, acquisition, financing, reorganization or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change through our website and honor the commitments in this policy unless you are given notice and choice about material changes.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be posted on our website. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: sales@humble3pl.com
• Phone: 732-364-3038
• Mail: Humble3pl, 1890 Swathmore Ave, Lakewood, NJ 08701